Phones for teenagers,
Laptops for students,
iPads for Nan and Pop.

Phone repair

“Phones don't just break. They break two weeks before the trip, or the morning of an interview. We know when it matters. We know how to fix it.”

Most phones are in and out the next day. Board-level work takes three to four weeks. That covers microsoldering, water damage and dead power chips. Prices are on the site. For trickier jobs, we diagnose on the bench and text you the real number before we start. Software, accounts, charge ports. All on one bench.

Xbox + PlayStation

A console that won't power on, won't connect, or won't display is a ruined weekend. HDMI port repairs, power supply work, Wi-Fi fixes, system reflashes — most repairs run 1 to 2 weeks because replacement parts are ordered to spec for each board.

HDMI port damage is the most common console repair we see. The plug gets bent, the port lifts off the board, the console eventually stops handshaking with the TV. It is a micro-soldering job — a new port placed and reflowed where the old one was. PS5 and Xbox boards are different layouts but the same technique.

Update loops, corrupted system software, error codes that won't clear — most fix through a guided rebuild or reflash. Saved game data is protected when possible. If the storage itself has failed, recovery routes through the same data recovery process as everything else on this page.

Random shut-offs are usually one of three things: a thermal cutout from dust buildup, a failed power supply or power IC, or a board fault from a previous liquid spill. Each has its own diagnostic path. The cheap fix gets tried first; the expensive fix only if the cheap one doesn't hold.

We do not fix remotes or controllers. Replacement controllers are cheaper than the labour to repair them, and they are usually best sourced new. We focus on the consoles themselves — boards, ports, power, network.

Scam recovery

It's scary and you feel humiliated, we get it. But you're not stupid. You were tricked by people who do this for a living. Maybe you have been using your phone with one careful finger, hoping not to press the wrong thing. And maybe your reflexes aren't as fast as they used to be and that's ok. They saw that, and they used it. Sometimes you just need someone patient who will sit beside you and show you, slowly, without making you feel small. Your innocent kindness is exactly why your family loves you, but it's also what horrible people prey on. You don't have to be scared when using technology and there is actually a possibility of you using a computer without being in fear. Grab an appointment and sit down with someone who can show you how to navigate all this fancy tech in a simple way. And the best part, you don't have to tell the kids about this one.

The first move is closing every active session on every account that might be exposed. Banking, email, cloud accounts, MyGov, social media. Then changing every password in the right order. The order matters more than most people realise.

The device itself comes next. AnyDesk, TeamViewer, AnyViewer, the remote tools they install when you let them in. Keyloggers. Backdoor scripts that wait. All scanned out and verified gone. Then the device gets hardened so it does not happen to you again. A password manager, two factor on everything that matters, and a quiet backup running in the background.

Hacked Gmail, iCloud, Microsoft, Facebook, Instagram, TikTok. Each platform has its own recovery process and its own quirks. The wrong form sent to the wrong place can lock you out further. We know which form, which order, which department. Most accounts come back inside a week.

Identity fraud is the harder layer. When someone has opened accounts in your name, you are unwinding a paper trail, not just resetting a password. Banks, telcos, identity registries, credit bureaus. Each one wants different forms and different verification. A walk through of what to file in what order saves three weeks of running in circles.

You leave with the breach documented in writing. What was accessed, when, and how. That document is exactly what your bank, Scamwatch, ReportCyber and IDCARE need to act on it. Half the recovery is the paperwork. The paperwork is easier when you have a list to follow.

Privacy sweeps are the quieter service. If a relationship has ended and you suspect you are being watched, we check. Phones and laptops for stalkerware. Vehicles and personal items for GPS trackers and AirTags. The home for hidden cameras. Assessment in house, discreet, no questions.

Bring your device. Bring your concerns. Book a private appointment if you would rather talk through it without other customers present. No questions, no judgement, no one watching.

Remote-access scams move fast because they are designed to. The team on the other end is usually still logged into your accounts when you realise something is wrong. The first job is closing every session — banking, email, cloud, MyGov — and the second is changing what they did not see you change.

Then the device itself gets cleaned. Remote-access tools like AnyDesk and TeamViewer, keyloggers, the quiet backdoors they leave behind — scanned out and verified gone. What is left gets hardened: a password manager, two-factor on everything that matters, and a backup, so one bad click can never cost this much again.

Account reinstatement is the slow part. Banks, telcos, identity registries all want different forms and different verification. A walk-through of what to file, in what order, saves three weeks of running in circles. You also leave with the breach documented in writing — what was accessed and when — which is exactly what your bank, Scamwatch, ReportCyber and IDCARE need to act on it.

No judgment. These scams target everyone — engineers, retirees, IT managers. The script is professional, the timing is perfect. Bring the device in, or book a one-on-one appointment if you want to walk through it without other customers present. Discreet, no questions.