Phones for teenagers,
Laptops for students,
iPads for Nan and Pop.

Phone repair

“Phones don't just break. They break two weeks before the trip, or the morning of an interview. We know when it matters. We know how to fix it.”

Most phones are in and out the next day. Board-level work takes three to four weeks. That covers microsoldering, water damage and dead power chips. Prices are on the site. For trickier jobs, we diagnose on the bench and text you the real number before we start. Software, accounts, charge ports. All on one bench.

Xbox + PlayStation

“A console that won't power on, won't connect, or won't display is a ruined weekend. HDMI port repairs, power supply work, Wi-Fi fixes, system reflashes — most repairs run 1 to 2 weeks because replacement parts are ordered to spec for each board.”

HDMI port damage is the most common console repair we see. The plug gets bent, the port lifts off the board, the console eventually stops handshaking with the TV. It's a micro-soldering job — a new port placed and reflowed where the old one was. PS5 and Xbox boards are different layouts but the same technique.

Update loops, corrupted system software, error codes that won't clear — most fix through a guided rebuild or reflash. Saved game data is protected when possible. If the storage itself has failed, recovery routes through the same data recovery process as everything else on this page.

Random shut-offs are usually one of three things: a thermal cutout from dust buildup, a failed power supply or power IC, or a board fault from a previous liquid spill. Each has its own diagnostic path. The cheap fix gets tried first; the expensive fix only if the cheap one doesn't hold.

We don't fix remotes or controllers. Replacement controllers are cheaper than the labour to repair them, and they're usually best sourced new. We focus on the consoles themselves — boards, ports, power, network.

Scam recovery

“You're not stupid. You were tricked by people who do this for a living, and they're good at it. Maybe your reflexes aren't as fast as they used to be and that's ok. Maybe you're using a phone with one finger because you're scared of clicking the wrong thing. But there's a possibility you're able to use technology without being scared of it. You just need the right person to show you how. And you don't have to tell the kids about this one.”

First move is closing every active session: banking, email, cloud, MyGov, social. Then changing every password in the right order. The order matters.

Then the device gets scanned for AnyDesk, TeamViewer, AnyViewer, keyloggers, the backdoors they leave behind. All removed and verified gone. The device is hardened with a password manager, two-factor on everything that matters, and a quiet backup running. Account reinstatement is the slow part. Banks, telcos, registries all want different forms and different verification. We know which form, which order, which department. Most accounts come back within a week.

Identity fraud takes longer. When someone has opened accounts in your name, you're unwinding a paper trail. You leave with the breach documented in writing: what was accessed, when, how. That's exactly what your bank, Scamwatch, ReportCyber and IDCARE need. Privacy sweeps are the quieter service: stalkerware on phones and laptops, GPS trackers in vehicles, hidden cameras in the home. Discreet, in-house, book a private appointment if you would rather not be at the front counter.