Phone repair
Screen repairs, batteries, charge ports, cleanouts, water damage, software updates and account issues.
BookCentral Coast · Erina NSW
We fix what other shops write off.
16 years · 25000+ repairs · ★ 4.9 across 146 Google reviews
Screen repairs, batteries, charge ports, cleanouts, water damage, software updates and account issues.
BookLaptops, desktops and MacBooks. Screens, keyboards, trackpads, batteries, motherboards, USB, HDMI and charging ports, water damage, Wi-Fi, email and virus help.
BookScreen repairs, batteries, charging ports, buttons, frame work, motherboards, water damage, software and account help.
BookXbox and PlayStation. HDMI ports, power supplies, Wi-Fi modules, cleanouts, disc drives, update loops and software corruptions.
We don't fix remotes, smart watches or Nintendo Switches.
Hard drives, SSDs, SD cards, USB drives, phones, deleted files, water damage and forensic recovery.
BookAccount recovery, identity theft, remote access scams, stalkerware, GPS trackers, hidden cameras and full privacy sweeps.
BookThree steps.
One of the hardest things about getting a device fixed is finding someone you can actually trust. We know the device walking in is more than a device. It's your photos, your family group chat, the bank app, and a respectable meme collection. Drop in any time. Booking online in advance is preferred so that we get all the information and get things moving as quickly as possible.
Every device starts with an inspection. The device is disassembled and diagnosed. You'll receive a text with the price and the ETA. If you want to go ahead, we move to payment.
Most of the workflow is automated. You'll receive a text message when your device is ready for pickup.
“Phones don't just break. They break two weeks before the trip, or the morning of an interview. We know when it matters. We know how to fix it.”
Most phones are in and out the next day. Board-level work takes three to four weeks. That covers microsoldering, water damage and dead power chips. Prices are on the site. For trickier jobs, we diagnose on the bench and text you the real number before we start. Software, accounts, charge ports. All on one bench.
All repairs come with our 12-month parts and labour warranty.
Inspected and tested pre-owned phones · 3-month warranty included
Top picks
“When a laptop dies, work stops. Tax records, photos, school assignments.
We know the weight of what's on it.”
Every device is diagnosed before we quote. Many authorised repairers charge for a whole board replacement when the real fault is one chip. A power IC, an hour on the bench, not a board swap.
When your data is the priority, it stays front of mind for the whole repair. We take every precaution to keep it safe. We never wipe anything without confirming, usually twice. We understand what's lost if we get it wrong.
Replacing a battery, drive, RAM or screen only improves the laptop. Heavy water damage is the exception, where some quirks can linger. We flag that before any work starts.
All repairs come with our 12-month parts and labour warranty.
“Most iPads come in dropped on a tradie's site or thrown in a kid's tantrum. They belong to the whole house and when one breaks, everyone feels it.”
There are two kinds of iPad on this bench. iPad Pro and iPad Air (Air 2 onward) come as fully laminated assemblies, with the glass, LCD and digitiser bonded into one unit. The iPad 7, 8 and 9 keep them as separate layers. That difference is everything when something cracks. One is a slow, careful afternoon on a heated mat; the other is glass off, fresh glass on, done. There's no fast version of the bonded job, which is why customers regularly bring them to us after being turned away elsewhere.
It's why we steer clumsy parents and destructive kids toward the iPad 7, 8 or 9: separate digitiser, cheaper screen, faster fix, and the numbers add up over the life of the device. We stock refurbished iPads too. Battery replacement is the other big ask, where customers regularly come to us after being knocked back elsewhere for the fiddly adhesive routing. Done properly it brings 4 to 6 hours back to a tablet that was barely lasting two.
Same bench handles frame straightening, board-level work when a single chip fails, home buttons on older models, and software: stuck iPadOS updates, email setups gone wrong, files that won't open. iPad, iPad Pro, iPad Mini, iPad Air: if Apple sold it, we've had it on the bench. Touch issues after a previous screen swap usually trace to a digitiser seated wrong, easier to spot than to undo.
All repairs come with our 12-month parts and labour warranty.
“A console that won't power on, won't connect, or won't display is a ruined weekend. HDMI port repairs, power supply work, Wi-Fi fixes, system reflashes. Most repairs run 1 to 2 weeks because replacement parts are ordered to spec for each board.”
HDMI port damage is the most common console repair we see. The plug gets bent, the port lifts off the board, the console eventually stops handshaking with the TV. It's a micro-soldering job: a new port placed and reflowed where the old one was. PS5 and Xbox boards are different layouts but the same technique.
Update loops, corrupted system software, error codes that won't clear. Most fix through a guided rebuild or reflash. Saved game data is protected when possible. If the storage itself has failed, recovery routes through the same data recovery process as everything else on this page.
Random shut-offs are usually one of three things: a thermal cutout from dust buildup, a failed power supply or power IC, or a board fault from a previous liquid spill. Each has its own diagnostic path.
We don't fix remotes or controllers. Replacement controllers are cheaper than the labour to repair them, and they're usually best sourced new. We focus on the consoles themselves: boards, ports, power, network.
All repairs come with our 12-month parts and labour warranty.
“Your child's first steps. A holiday more special than the others. A fur friend you wish you could see one more time. The last voicemail. We know what's on these drives. That's why we're passionate about it.”
Every drive starts with an inspection and a forensic image. We work on the image, never the original. Logical failures are most of what arrives: deleted files, corrupted partitions, failed updates that brick a phone with photos still inside. Most resolve within three days.
Mechanical failures take longer. Head crashes need a Class 100 cleanroom and donor parts. Controllers on SSDs and SD cards sometimes need chip-off work. USB connectors are usually a bench fix. Cleanroom work happens at partner labs; diagnosis and case management here. We also prepare documented recovery reports for banks, Scamwatch, ReportCyber and IDCARE. We train other repairers around Australia in this work.
Hard drives, SSDs, SD cards, USB drives, phones, cameras. Turnaround is one to four weeks depending on the failure. Some drives are past recovery. When that's the case, we tell you straight before any money changes hands.
“Maybe your reflexes aren't as fast as they used to be and that's ok. Maybe you're using a phone with one finger because you're scared of clicking the wrong thing. But there's a possibility you're able to use technology without being scared of it. You just need the right person to show you how.”
And you don't have to tell the kids about this one.First move is closing every active session: banking, email, cloud, MyGov, social. Then changing every password in the right order. The order matters.
Then the device gets scanned for AnyDesk, TeamViewer, AnyViewer, keyloggers, the backdoors they leave behind. All removed and verified gone. The device is hardened with a password manager, two-factor on everything that matters, and a quiet backup running. Account reinstatement is the slow part. Banks, telcos, registries all want different forms and different verification. We know which form, which order, which department.
Identity fraud takes longer. When someone has opened accounts in your name, you're unwinding a paper trail. You leave with the breach documented in writing: what was accessed, when, how. That's exactly what your bank, Scamwatch, ReportCyber and IDCARE need. Privacy sweeps are the quieter service: stalkerware on phones and laptops, GPS trackers in vehicles, hidden cameras in the home. Discreet, in-house, book a private appointment if you would rather not be at the front counter.
Local Partners · Central Coast Institutional Clients
The equipment on our bench every day, recommended for home repairers
Mon–Thu 9:30–5 · Fri 9–3 · Closed Sat/Sun
Choose a service, pick a slot, and drop your device off at the right time. No waiting in a queue.
Book →Not on the Coast? Pack your device securely, send it in, and we ship it back once repaired.
How it works →