







Prices from Amazon AU, updated daily. Swipe or use the arrows for more.
Disclosure: This article contains affiliate links to amazon.com.au. If you buy through one of these links iFix may earn a small commission at no extra cost to you. It doesn't change which products we recommend. We focus on what actually lasts based on 16 years of repair-shop experience.
Quick summary8 picks
- Entry PickBISSELL SpotClean 36984 | Portable Carpet &… about$178
- Shark StainStriker Portable Carpet &… about$179
- Shark StainStriker HairPro Portable Spot &… about$194
- BISSELL Little Green Multi-Purpose Portable… about$199
- BISSELL PowerForce Upright Carpet Washer… about$269
- Shark CarpetXpert Deep Carpet Cleaner with… about$395
- Shark CarpetXpert HairPro Pet Carpet… about$469
- Most PremiumBISSELL ProHeat 2X Revolution Deluxe Carpet… about$549
Spot cleaner or full carpet washer
There are two kinds of machine sold as carpet cleaners, and most of the regret I hear about comes from buying the wrong one. A spot cleaner is a small canister with a hose and a hand tool. It's made for a wine spill on the rug, a pet accident on the stairs or a mark on the couch. A carpet washer is an upright with a wide floor head, a brush and two big tanks, and it's made for doing a whole room in one go.
If you've got kids, pets or a light coloured couch, a spot cleaner is usually the one that gets used every week, because it comes out of the cupboard in a minute and goes back just as fast. An upright washer is the one you pull out every couple of months, or before guests, or at the end of a lease. Plenty of households end up with both, and in my experience that's not a waste, because they really don't do the same job.
The picks below cover both. There's a full-room BISSELL upright at the front, because a carpet cleaner machine is what most people are searching for, then two hand-held spot cleaners, a Shark that sits in between and a bigger BISSELL upright for large carpeted houses. They're all sold and shipped by Amazon AU at time of writing, which matters more than usual here, because these are machines that mix water and electricity and you want a local warranty behind them.
What the brush and suction actually do
A carpet washer does three things in one pass. It sprays a mix of water and formula into the pile, it scrubs with a brush, and then it sucks most of that water back out into a dirty tank. The spray and the brush loosen the dirt. The suction is what decides whether the dirt actually leaves the carpet, and how wet the carpet is when you're done. A machine with good spray and weak suction just moves dirt around and leaves the room soaked.
Brushes come in two main styles. Some uprights use rows of bristles that rock or scrub across the floor, and others use a spinning brushroll like a vacuum. The BISSELL PowerForce uses what the listing calls a four-row DeepReach PowerBrush, the ProHeat 2X has its own spinning brushes, and the Shark CarpetXpert uses a high-speed brushroll with a high-pressure spray. On short or medium pile carpet they all work well enough. On long shag pile, any brush can tangle, so go slowly.
Spot cleaners don't have a powered floor head at all. You spray with the trigger, scrub with the bristles on the hand tool and then drag the tool back towards you slowly so the suction can pull the water out. Most of the result comes from that slow last pass. People who say their spot cleaner doesn't work have usually been scrubbing hard and pulling the tool back fast, which leaves the stain wet and pushes the rest of it deeper into the underlay.
Two tanks, formulas and what refills cost
Every machine here uses two tanks. One holds clean water and formula, the other collects what comes back out of the carpet. That's what the BISSELL listings mean by a two-tank system: you're never spraying dirty water back onto the floor. The dirty tank also has a float inside it, which is a small part that rises with the water level and blocks the suction path when the tank is full. It's there to stop water getting into the vacuum motor.
Formula is the running cost people forget. BISSELL lists the formulas its SpotClean works with by part number (79B9E, 74R7E, 3370 and 14051), so you can buy a generic carpet shampoo if you're careful, but I'd stick to low-foam products made for these machines. The Shark StainStriker and CarpetXpert run on Shark's own two-part formula, which mixes inside the machine. The listing says no premix is needed, and that's handy, but it also means you're buying Shark refills for the life of the machine.
Before you buy either Shark, look up what a refill of its OXY formula costs on Amazon AU and how many cleans it does. It's not usually a reason to avoid it, because the stain results people report are good, but it's a cost that keeps coming. With the BISSELLs you've got more choice, and the most common mistake I see is people using far too much formula because they think more soap means cleaner carpet. It doesn't. It means more residue, and residue attracts dirt.
Dry time, over-wetting and the carpets that don't like water
Dry time is the thing to care about most once you've picked a type. A carpet that stays wet for a day can smell musty, it can grow mould on the backing in a closed room, and on some carpets it can leave brown watermarks as it dries. The fix is mostly technique. Do one wet pass and then two or three dry passes with the trigger released, so the machine is only sucking. That's the part most people skip because the carpet already looks clean.
The ProHeat 2X Revolution has an Express Mode that BISSELL says dries in about half an hour, and the Shark CarpetXpert is sold on fast dry times too. Treat those figures as the best case, on short pile, with good airflow. On a humid Central Coast day with the windows shut, it'll be longer. Open windows, run a ceiling fan and keep people and pets off the carpet until it's dry to the touch, and you'll avoid most of the smell complaints.
Check the care label on the carpet or rug before you start. Wool, sisal, jute and some silk-blend rugs can shrink, bleed colour or go brown when they're wetted heavily, and some makers say to use cold water only or to get them professionally cleaned. Test a hidden corner first, like under a couch or inside a wardrobe. If the colour comes off on a white cloth, stop. A home carpet washer is great on synthetic carpet, but it's not the right tool for every floor.
Pets, stairs, couches and cars
Pet owners are the people who get the most out of a spot cleaner, and most of the listings say so. The trick with urine is to get to it fast and to rinse rather than scrub. Blot what you can, spray plain water or formula, and suck it out slowly two or three times. If you leave it to soak into the underlay, the smell keeps coming back on humid days because the problem is underneath, and no carpet machine reaches far enough down to fix that.
Stairs and couches are where the size of a machine matters. The BISSELL SpotClean is slim, and the listing says it fits on stairs, which is where a big upright gets awkward and heavy. The Shark StainStriker weighs just under 4kg on its listing and has a 3.6m cord, so you can work up a flight without unplugging. For the couch, use the stain tool and keep it moving, and test the fabric first, because some upholstery is marked dry-clean only.
Cars are the other common use. A spot cleaner does a good job on cloth seats and floor mats, but run it from a household power point with the car door open and the cord kept clear of wet floors. Don't use it on leather, and don't soak the seats, because there are seat-belt sensors, airbag wiring and seat heaters under there. If you've got a lot of hair on the seats first, a good stick vacuum before the wash makes a big difference.
Renters and end-of-lease cleans
A lot of carpet cleaners get bought in the last fortnight of a lease, and I get why. Hiring a machine for a day can cost a fair chunk of what one of these costs to own, and you've still got to pick it up and return it. If you move every couple of years, or you've got pets in a rental, owning an upright like the PowerForce or the ProHeat 2X usually pays for itself over a couple of cleans.
Read your lease before you rely on one, though. Some leases ask for a professional carpet clean and a receipt at the end, especially where pets have been allowed, and a home machine won't produce that receipt. Ask your agent what they'll accept. Even where a professional clean is required, a spot cleaner during the tenancy still helps, because a stain treated the day it happens is a lot easier to get out than one that's been sitting for two years.
If you're doing a bond clean yourself, vacuum the whole carpet first, work in small sections from the far wall back towards the door, and leave plenty of time for drying before the inspection. Don't do it the morning of the final inspection. A damp carpet with a musty smell can cause more argument than the original marks did, and it's the most common reason people tell me their home clean went wrong.
Cords, sockets and running it safely
These are wet machines with motors in them, so treat the power side with care. Plug straight into a wall socket, not a powerboard on the floor where it can sit in a puddle, and check that the circuit has a safety switch (an RCD). Most Australian homes have one now, but older places sometimes don't on every circuit. Run the cord behind you, not under the machine, and never pull it out by the lead with wet hands.
Power use is small. The BISSELL SpotClean lists a 330W motor, so at an Australian tariff of roughly 33c per kWh it costs about 11c for an hour of running. The other listings don't state a wattage, but even a large upright is nowhere near the 2,400W limit of a standard 10A socket. The running cost that matters is formula and your time, not electricity, which is why I've focused on the tanks and the technique above.
Cord length is one of the most underrated specs. The Shark CarpetXpert has a 6m cord and the StainStriker 3.6m, and a longer cord means fewer stops to unplug and fewer extension leads in the mix. If you do need an extension lead, use a heavy-duty one rated for the load, keep the join off the wet carpet, and unroll it fully. Never run any of these machines with a cracked case or a damaged cord. That's a repair, not a quirk.
Warranty, parts and what I left out
The BISSELL SpotClean and the Shark StainStriker both state a two-year warranty on their listings. The PowerForce, CarpetXpert and ProHeat 2X don't state one on the listing, so check the current warranty terms on the product page before you buy and keep your Amazon order email. Both brands sell spare tanks, tools and belts in Australia, which is one of the reasons I stuck to them. A carpet washer with no spare tank available is junk the day the tank cracks.
I left out cordless spot cleaners, because their run time is short and the battery is the first thing to go, and I left out steam mops, which do a different job and don't extract water. If your floors are mostly hard, a wet-dry floor cleaner is the better buy, and if you'd like the mopping done for you, have a look at the robot vacuum and mop docks instead.
I also skipped no-name machines from overseas sellers and anything listed as renewed or refurbished. These machines live and die on their pumps, floats and seals, and a no-name brand rarely has those parts for sale here. I also skipped commercial carpet extractors, which are much heavier and draw more power than most homes need. Every pick here comes from BISSELL or Shark, both sold by Amazon AU, so a warranty claim stays local.
If a machine you already own has stopped spraying, lost suction or started to smell burnt, don't keep running it. A lot of these faults are a clogged pump, a stuck float or a worn belt, and they're worth checking before you replace the whole machine. The workshop section below covers what we see most, and if water has got into the motor, our guide to how water damages electronics explains why it's worth stopping straight away.
The 5 picks, $178 to $549
Prices are Amazon AU at time of writing (30 October 2026) and move week to week. Ranks are Amazon AU category sales ranks, checked the same day.

BISSELL PowerForce Upright Carpet Washer 4056F
ASIN B0F3BGF5SZ • $269.00 • Ships from Amazon AU
The BISSELL PowerForce 4056F is the carpet cleaner machine I'd point most people to first. It's a compact upright carpet washer, it's sold and shipped by Amazon AU at $269 at time of writing, and it sits at #5 in Amazon AU's Upright Vacuums category, which is a strong showing for a carpet washer in a list full of vacuums. BISSELL calls it its most powerful compact carpet washer. The model number on the listing is 4056F, and it matches the title, which is the first thing I check. It's the one for doing whole rooms, hallways and rental carpets properly. It's also the lowest priced full-size upright in this list by a long way.
The floor head uses what BISSELL calls a four-row DeepReach PowerBrush, and the listing pairs it with strong suction to lift ground-in dirt from high-traffic areas that a vacuum leaves behind. That's the hallway and the path between the couch and the kitchen in most houses. It uses BISSELL's two-tank system, so the clean water and formula stay separate from what comes back out of the carpet. The tanks have large carry handles for filling and emptying at the laundry sink. The suction nozzle is removable for cleaning, which matters more than it sounds, because that's where hair and fluff build up and choke the airflow. Empty it at the sink, not the toilet, so you can see what came out.
The listing says it's compact and lightweight and made to store easily and move around tight spaces, though it doesn't give a weight. After each clean, empty the dirty tank straight away, rinse it and leave the lid off to dry. Pull the nozzle and rinse it under the tap too. Use BISSELL's low-foam formula at the dose on the bottle and no more. Do two dry passes after every wet pass. Look after it like that and it should keep going for years. It's the best mix of size, price and results here.
Honest caveats: The listing doesn't state a weight, a tank size, a cord length or a warranty period, so check those on the product page before you buy. There's no heated water feature mentioned, unlike the ProHeat 2X. Upholstery tools aren't listed as included either, so it's a floor machine first. On long shag pile, the brush can tangle, so go slowly there.
Best for: Households that want to wash whole rooms of synthetic carpet a few times a year without a hire machine.
Type: Compact upright carpet washer • Brush: 4-row DeepReach PowerBrush • Tanks: Two-tank system (clean and dirty separate) • Nozzle: Removable for cleaning • Colour: Grey/blue • Model: 4056F • Seller: Amazon AU • Rank: #5 in Upright Vacuums (Amazon AU)
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BISSELL SpotClean 36984 Portable Carpet and Upholstery Spot Cleaner
ASIN B074JF68TY • $178.00 • Ships from Amazon AU
The BISSELL SpotClean 36984 is the BISSELL spot cleaner most people mean when they search for one. It's sold and shipped by Amazon AU at $178 at time of writing, and it's #13 in Amazon AU's Household Cleaning Tools and Vacuums category, which is a busy category with vacuums in it as well. It's a portable canister with a hose and hand tools, made for spills, pet accidents, stairs, couches and the car. The listing gives it a 330W motor and a two-year warranty. The model number is 36984 on the listing, matching the title. It's the one I'd buy for a house with pets or kids and a light coloured couch.
BISSELL's Heatwave feature is on this one, and the listing says it helps maintain a constant water temperature while you clean. In practice that means you start with warm tap water and it holds that warmth longer, rather than heating cold water from scratch. The slim body is made to sit on a stair, which is where most spot cleaners get awkward. The tanks come off for filling and emptying. It also has the Hydro-Rinse self-cleaning hose tool, which you use at the end of each clean to flush the hose so dirty water doesn't sit in it and start to smell. That's one of the most useful features on any spot cleaner I've seen.
BISSELL lists the formulas it works with by part number: 79B9E, 74R7E, 3370 and 14051. That means refills are easy to find in Australia. The listing weight is 8.5 pounds, so roughly 3.9kg. Always use the Hydro-Rinse tool after every job, empty and rinse the dirty tank, and store it with the caps off so it dries. Don't overdose the formula. Work slowly on the last pass and you'll get most of the water back out. For small jobs it's the easiest machine here to live with. It's also small enough to keep in the laundry cupboard.
Honest caveats: It's a spot cleaner, so there's no floor head and doing a whole room by hand is slow work. The listing doesn't state a tank size or a cord length. Heatwave holds temperature rather than heating water, so start warm. It's bigger than the Shark StainStriker. Some couch fabrics are dry-clean only, so check the label first.
Best for: Pet owners and families who want to treat spills on carpets, stairs, couches and car seats the day they happen.
Type: Portable spot cleaner • Motor: 330W (listing) • Heat: Heatwave (maintains water temperature) • Hose care: Hydro-Rinse self-cleaning hose tool • Weight (listing): About 3.9kg • Formulas: 79B9E, 74R7E, 3370, 14051 • Model: 36984 • Warranty: 2 year (listing) • Rank: #13 in Household Cleaning Tools & Vacuums (Amazon AU)
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Shark StainStriker Portable Carpet and Upholstery Cleaner PX200ANZ
ASIN B0DK8JTTQ9 • $179.00 • Ships from Amazon AU
The Shark StainStriker is the best-selling machine in this list on its own category, at #4 in Amazon AU's Carpet Spot Stain Remover category at time of writing. It's sold and shipped by Amazon AU at $179. The model number is PX200ANZ, and the ANZ ending is the Australian and New Zealand version, which is what you want on a mains appliance. It's a portable spot cleaner like the BISSELL SpotClean, but it works differently. Instead of one tank of mixed formula, it carries two separate Shark solutions that mix and activate inside the machine as you spray. The listing says there's no chemical premix required at all. That's a different approach from BISSELL's, and it suits people who hate measuring.
Shark says the dual formula uses OXY for on-contact stain removal, and it's aimed at pet urine, smoke smells and liquid spills on carpet, couches, rugs, stairs and car interiors. In the box you get an integrated crevice tool, a pet tool, a stain tool and a wide stain tool, plus a 354ml bottle of StainStriker OXY Multiplier and a 177ml bottle of CarpetXpert Deep Clean Pro. The listing says it weighs just under 4kg, which lines up with the 8.7 pound listing figure. The cord is 3.6m long, which is plenty for stairs and most couches. The listing states a two-year warranty. There's no floor head, though, so it's strictly a hand tool machine.
The catch is the formula. It runs on Shark's own two-part solution, so price a refill before you buy and work out roughly what a clean costs you. Rinse the tools after each job, empty the dirty tank, and don't leave the solution sitting in the machine for months, because it can dry in the lines. Store it upright somewhere dry. Keep it out of hot sheds, too. If you want the strongest stain result for a small job and don't mind buying Shark refills, it's a very good machine.
Honest caveats: You're tied to Shark's two-part formula for the life of the machine, and the listing doesn't state a refill price or how many cleans a bottle does. There's no floor head, so it's no good for whole rooms. The listing doesn't state a tank size or wattage. Test the formula on a hidden patch of fabric first.
Best for: People who mainly fight pet and food stains on couches, rugs and stairs and want the least fiddly mixing.
Type: Portable spot cleaner • Formula: Two-part, mixes in the machine • Cord: 3.6m • Weight (listing): Just under 4kg • In the box: 4 tools, 354ml OXY, 177ml Deep Clean Pro • Model: PX200ANZ • Warranty: 2 year (listing) • Rank: #4 in Carpet Spot Stain Remover (Amazon AU)
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Shark CarpetXpert Deep Carpet Cleaner with Built-in StainStriker EX200ANZ
ASIN B0DK8LC4S2 • $395.00 • Ships from Amazon AU
The Shark CarpetXpert is the one for people who want a full carpet washer and a spot cleaner in one machine. It's an upright with a floor head, and it has the StainStriker's two-part formula and hand tool built in. It's sold and shipped by Amazon AU at $395 at time of writing and sits at #14 in Amazon AU's Carpet Spot Stain Remover category. The model number is EX200ANZ, and the ANZ ending marks it as the local version. It's the one I'd look at if you've got a carpeted house and pets, and you only want one machine in the cupboard rather than two. It's also the newest design in the list, with a 2024 release date on the listing.
Shark says it combines a high-speed brushroll, a PowerWash high-pressure spray and strong suction, and it's sold on fast dry times that don't over-soak the carpet. The 6m cord is the longest in this list, so you'll unplug less often going from room to room. It packs down to 1120 x 300 x 300mm for storage, according to the listing, which is about the size of an upright vacuum. In the box you get the crevice tool, pet tool, stain tool and wide stain tool, plus a 354ml bottle of OXY Multiplier and a 177ml bottle of Deep Clean Pro to get started. Having the hand tool on board means no second machine to store or maintain.
The listing weight is about 17.6 pounds, so roughly 8kg, which is a lot to carry up stairs. Like the StainStriker, it uses Shark's own formula, so check refill prices on Amazon AU first. After each use, empty and rinse the dirty tank, pull hair off the brushroll and let it all dry with the lids off. Watch the brushroll belt if you have long-haired pets. Keep the formula topped up so the pump never runs dry. It costs more than the BISSELL PowerForce, but it does both jobs. Check the hose clips for cracks now and then.
Honest caveats: At about 8kg, it's heavy to carry between floors. The listing doesn't state a warranty, a tank size or a wattage, so check those before you buy. You're tied to Shark's two-part formula. Fast dry time claims are best-case figures and depend on your pile and airflow. Release date on the listing is 2024.
Best for: Carpeted homes with pets that want one machine for both whole-room washes and quick spot cleans.
Type: Upright carpet cleaner with built-in spot cleaner • Brush: High-speed brushroll with PowerWash spray • Cord: 6m • Stored size (listing): 1120 x 300 x 300mm • Weight (listing): About 8kg • In the box: 4 tools, 354ml OXY, 177ml Deep Clean Pro • Model: EX200ANZ • Rank: #14 in Carpet Spot Stain Remover (Amazon AU)
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BISSELL ProHeat 2X Revolution Deluxe Carpet Cleaner 3637T
ASIN B0C2C516NH • $549.00 • Ships from Amazon AU
The BISSELL ProHeat 2X Revolution Deluxe is the big upright in this list, and it's the one I'd buy for a house that's carpeted from end to end. It's sold and shipped by Amazon AU at $549 at time of writing and ranks #59 in Amazon AU's Household Cleaning Tools and Vacuums category. The model number on the listing is 3637T, and it matches the title. It's a full-size carpet washer with two cleaning modes and upholstery tools and formulas included, according to the title. BISSELL says Deep Clean Mode outcleans the leading rental machine. That's the claim that matters if you're choosing between buying and hiring. For a big house with pets, that's usually the case.
The listing says its TurboStrength motor gives 40% higher suction for faster drying, though it doesn't say what that's compared against, so treat it as BISSELL's own claim. Express Mode is sold as drying in about half an hour, and Deep Clean Mode is the slower, wetter setting for heavy traffic areas. It has BISSELL's HeatWave feature to hold water temperature during the clean, a low-profile foot that slides under furniture, and a lightweight design for its size. The listing weight is about 17.5 pounds, so roughly 7.9kg. Its listed dimensions are about 109 x 41 x 29cm. That's tall enough that you'll want a proper spot for it in the garage or laundry, and the size is the honest trade for a wide floor head.
This is the machine for people who'd otherwise hire one twice a year. Use Express Mode for regular washes and Deep Clean only on the worst areas, because it puts down more water. Empty the dirty tank whenever the float rises. Rinse the brushes after each clean and let the tanks dry open. Use a low-foam formula at the stated dose so the float isn't fooled by foam. It's dear, but in a big carpeted house it's the right tool. Check the belt and the brushes once a year, and keep the original upholstery tools together with it so they don't go missing.
Honest caveats: It's the dearest pick by a long way, and the listing doesn't state a warranty, a cord length or tank sizes. At about 7.9kg and 109cm tall, it needs proper storage space. The 40% suction claim isn't compared against a named model. Deep Clean Mode wets the carpet more, so plan extra drying time.
Best for: Large carpeted homes and pet owners who'd otherwise hire a carpet cleaner a couple of times a year.
Type: Full-size upright carpet washer • Modes: Express Mode and Deep Clean Mode • Motor: TurboStrength (40% more suction, BISSELL claim) • Heat: HeatWave (maintains water temperature) • Weight (listing): About 7.9kg • Size (listing): About 109 x 41 x 29cm • Model: 3637T • Rank: #59 in Household Cleaning Tools & Vacuums (Amazon AU)
View on Amazon AUSide-by-side comparison
What we see fail in the workshop: carpet cleaners
Carpet cleaners come into the shop with three faults far more often than any others, and nearly all of them come down to how the machine is used and stored rather than bad luck. They're simple machines, a pump, a motor, two tanks and a float, so the fault is usually easy to find. Here's what goes wrong and how to avoid it.
Pumps that stop spraying
The spray pump pushes water and formula from the clean tank to the floor head or hand tool, and it's the part that most often stops working. Usually it hasn't failed at all. Dried formula, hair and hard-water scale build up in the pump inlet, the lines and the spray tip, and the flow drops to a dribble. Machines that sit for months with formula left in the tank are the worst. Running the pump with an empty tank can also burn it out. Rinse the clean tank and run plain warm water through the machine for half a minute after each use, and the pump will usually last.
Foam and water in the motor
The dirty tank has a float that rises and blocks the suction when the tank is full, so water can't reach the vacuum motor. Foam fools it. Too much formula, or the wrong high-foam shampoo, fills the tank with bubbles that rise past the float and get pulled into the motor. That's when we see machines that smell burnt, trip the safety switch or stop altogether. Use a low-foam formula at the stated dose, empty the dirty tank before it's full, and stop straight away if you see foam in the motor path.
Smelly tanks, hoses and brushes
The other common complaint is a machine that makes the house smell worse than before. Dirty water left sitting in the tank or the hose for a week goes off, and it can grow mould inside the machine. Brushes wrapped in damp hair do the same. It's not a dead machine, it's a dirty one. Empty and rinse the dirty tank after every job, flush the hose, pull the hair off the brushes and store the machine with the lids off so everything dries. A bit of care at the end of each clean prevents nearly all of it.
Decision tree: which one should you actually buy?
- Want to wash whole rooms of carpet a few times a year? → The BISSELL PowerForce 4056F at $269 is the one to start with: a compact upright with a four-row brush and two tanks.
- Mostly dealing with pet accidents, stairs and the couch? → The BISSELL SpotClean 36984 at $178 has the Hydro-Rinse hose tool and a two-year warranty, and it fits on a stair.
- Want the least fiddly stain cleaner and don't mind Shark refills? → The Shark StainStriker PX200ANZ at $179 mixes its two-part formula inside the machine and has a 3.6m cord.
- Only want one machine for both rooms and spots? → The Shark CarpetXpert EX200ANZ at $395 is an upright with the StainStriker built in and a 6m cord.
- Got a big carpeted house and usually hire a machine? → The BISSELL ProHeat 2X Revolution Deluxe 3637T at $549 has Express and Deep Clean modes and upholstery tools included.
- Carpet cleaner not spraying, smelling burnt or tripping the power? → Stop using it and bring it to our Erina workshop. We'll check the pump, float and motor and tell you whether it's worth fixing before you spend anything.
Frequently asked questions
Is a spot cleaner or a carpet washer better?
They do different jobs. A spot cleaner is a small machine with a hose and hand tool for spills, pet accidents, stairs, couches and car seats, and it tends to get used every week because it's quick to set up. A carpet washer is an upright with a wide floor head and big tanks for washing whole rooms. If you've got pets or kids, a spot cleaner usually gets more use. If you want to clean the whole carpet a few times a year or at the end of a lease, an upright washer is the better buy.
Why has my carpet cleaner stopped spraying?
The most common cause is a blocked pump inlet, spray line or spray tip. Dried formula, hair and hard-water scale build up when the machine sits with formula left in it, and the flow drops to a dribble. Running the pump with an empty clean tank can also damage it. Try running plain warm water through the machine with the tools attached, and check the spray tip for build-up. If it still won't spray, the pump may need replacing, which is often a part rather than a new machine.
How long does carpet take to dry after cleaning?
It depends on the machine, the pile, the weather and your technique. Some uprights, like the BISSELL ProHeat 2X in Express Mode, are sold as drying in about half an hour on a good day, but a humid day with the windows shut takes much longer. The biggest difference is doing two or three dry passes with the trigger released after every wet pass. Open windows, run a fan and keep pets off the carpet until it's dry to the touch.
Can I use any carpet shampoo in my machine?
Use a low-foam formula made for carpet machines, and ideally one the maker lists. BISSELL lists compatible formulas for the SpotClean by part number, including 79B9E and 74R7E. The Shark StainStriker and CarpetXpert run on Shark's own two-part formula. High-foam shampoos fill the dirty tank with bubbles that can get past the float and into the vacuum motor, which is one of the most common faults we see. Always use the dose on the bottle, because more formula just leaves residue in the carpet.
Is a home carpet cleaner good enough for an end-of-lease clean?
For the cleaning itself, a good upright does a solid job on synthetic carpet if you vacuum first and leave time for drying. But some leases ask for a professional carpet clean with a receipt, especially where pets were allowed, and a home machine won't give you that receipt. Check your lease and ask your agent what they'll accept before you rely on one. Don't clean on the morning of the inspection, because a damp, musty carpet causes more trouble than the marks.
Why does my carpet cleaner smell bad?
Usually it's dirty water left in the tank or hose, or damp hair wrapped around the brushes. Left for a few days, it goes off and can grow mould inside the machine. Empty and rinse the dirty tank after every use, flush the hose with clean water, pull the hair off the brushes and store it with the lids off. If it smells burnt rather than musty, stop using it, because that can mean water or foam has reached the motor.
Related buying guides
Carpet cleaner stopped spraying or smelling burnt?
Most carpet cleaner faults are a clogged pump, a float fooled by foam or a worn belt, and a lot of them are a part rather than a new machine. Bring it into our Erina workshop and we'll check the pump, the float and the motor, and tell you what's wrong and whether it's worth fixing before you spend anything.
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